| Error Code | Description | Action |
| FLGRCTERR001 | Missing Docno | Resend E-cover note which docno defined. |
| FLGRCTERR002 | Docno Length Exceeded | Resend E-cover note which amended docno. |
| FLGRCTERR003 | Vehregno Length Exceeded | Resend E-cover note which amended vehregno. |
| FLGRCTERR004 | Missing Vehregno | Resend E-cover note which vehregno defined. |
| FLGRCTERR005 | Missing Engineno | Resend E-cover note which engineno defined. |
| FLGRCTERR006 | Engineno Length Exceeded | Resend E-cover note which amended engineno. |
| FLGRCTERR007 | Missing Chassisno | Resend E-cover note which chassisno defined. |
| FLGRCTERR008 | Chassisno Length Exceeded | Resend E-cover note which amended chassisno. |
| FLGRCTERR009 | Missing Doctype | Resend E-cover note which defined doctype. |
| FLGRCTERR010 | Doctype Length Exceeded | Resend E-cover note which amended doctype. |
| FLGRCTERR011 | Invalid Doctype Value, Value Must Be From 0 - 5 Only ..Error | Resend E-cover note which amended doctype. |
| FLGRCTERR012 | Missing Reasoncode | Resend E-cover note which reason defined. |
| FLGRCTERR013 | Reasoncode Length Exceeded | Resend E-cover note which amended reasoncode. |
| FLGRCTERR014 | Invalid Reasoncode Value, Value Must Be Either 0 Or 1 Only Error | Resend E-cover note which amended reasoncode. |
| FLGRCTERR015 | Invalid Reasoncode Value, Value Must Be Either 0 Or 1 Only Error | Resend E-cover note which amended reasoncode. |
| FLGRCTERR016 | Invalid Reasoncode Value, Value Must Be Either 0 Or 1 Or 2 Or 3 Or 4 Or 5 Only Error | Resend E-cover note which amended reasoncode. |
| FLGRCTERR017 | Invalid Reasoncode Value, Value Must Be Either 0 Or 1 Or 2 Or 3 Only Error | Resend E-cover note which amended reasoncode. |
| FLGRCTERR018 | Idno Length Exceeded | Resend E-cover note which amended idno. |
| FLGRCTERR019 | Idno2 Length Exceeded | Resend E-cover note which amended idno2. |
| FLGRCTERR020 | Missing Idno&Idno2 | Resend E-cover note which idno or idno2 or both defined. |
| FLGRCTERR021 | Missing Effectdate | Resend E-cover note which effectdate defined. |
| FLGRCTERR022 | Effectdate Length Exceeded/Invalid Format | Resend E-cover note which amended effectdate. |
| FLGRCTERR023 | Missing Expirydate | Resend E-cover note which expirydate defined. |
| FLGRCTERR024 | Expirydate Length Exceeded/Invalid Format | Resend E-cover note which amended expirydate. |
| FLGRCTERR025 | Missing Covertype | Resend E-cover note which covertype defined. |
| FLGRCTERR026 | Covertype Length Exceeded | Resend E-cover note which amended covertype. |
| FLGRCTERR027 | Invalid Covertype Value, Value Must Be Either 0, Or 1, Or 2, Or 3 Only | Resend E-cover note which amended covertype. |
| FLGRCTERR999 | Error insert - Please resend | Kebuntuan semasa kemaskini - sila hantar semula |
| Error Code | Description | Action |
| INS0001E | Kod Sebab tidak sah | Reason code is not available this document type. |
| INS0002E | Trkh mula polisi msti lbh 1 hari dr trkh luput LKM | Effect date must be a day more than the current LKM expiry date. Resend with amended effect date. |
| INS0003E | Tarikh tamat insurans mesti lebih dari mula LKM | Expiry date should be more than the current roadtax effect date. Resend with amended expiry date. |
| INS0004E | Tarikh luput insurans mesti lebih/sama dengan Tarikh luput LKM | Expiry date is less than the current roadtax expiry date. Resend with amended expiry date. |
| INS0005E | Rekod Pemilik Tidak Wujud (OWNER) | Please contact Financial Link to check with JPJ. |
| INS0006E | Duplikasi Kekunci OWNER | Please contact Financial Link to check with JPJ. |
| INS0007E | Kebuntuan semasa capaian data OWNER | JPJ host system unavailable, E-cover note rejected due to JPJ system. It may happen during JPJ's batch run which is as follows : Sunday - Friday (1am - 5am) Sat 8pm - Sun 5am Please resend the data. |
| INS0008E | OWN's Differential: Please Contact INSS Help Desk | |
| INS0013E | Rekod Kenderaan Tidak WUJUD (VEHICLE) | JPJ host does not have this vehicle record in the database. Resend with amendments accordingly. |
| INS0014E | Duplikasi Kekunci Kenderaan (VEHICLE) | Please contact Financial Link to check with JPJ. |
| INS0015E | Kebuntuan semasa capaian data VEHICLE | JPJ host system unavailable, E-cover note rejected due to JPJ system. It may happen during JPJ's batch run which is as follows : Sunday - Friday (1am - 5am) Sat 8pm - Sun 5am Please resend the data. |
| INS0016E | Ralat VEH: Sila hubungi Help Desk Gateway | JPJ host system unavailable, E-cover note rejected due to JPJ system. It may happen during JPJ's batch run which is as follows : Sunday - Friday (1am - 5am) Sat 8pm - Sun 5am Please resend the data. |
| INS0018E | No Id Tiada Nilai | Idno sent is null, resend with idno amended. |
| INS0027E | Rekod Insurans Telah Wujud | Record has already been issued, thus duplicate is not allowed. |
| INS0028E | Rekod Insuran Tidak Wujud TFL INSURANCE | No such einsurance record exist. Resend with the correct details. |
| INS0029E | Duplikasi Kekunci TFL INSURANCE | E-cover note rejected due to duplication. Ensure system checks for duplication before sending it to JPJ. |
| INS0030E | Kebuntuan semasa capaian TFL INSURANCE | JPJ host system unavailable, E-cover note rejected due to JPJ system. It may happen during JPJ's batch run which is as follows : Sunday - Friday (1am - 5am) Sat 8pm - Sun 5am Please resend the data. |
| INS0031E | Ralat TFL: Sila hubungi Help Desk Gateway | Please contact Financial Link to check with JPJ. |
| INS0032E | Idno Tiada Nilai | Null idno1 & idno 2 value in the ecovernote sent. Resend with idno. |
| INS0033E | ID_NO_1 salah dan ID_NO_2 blank | Mismatch IC/Business Reg No, to recheck & make sure it matches JPJ records. Resend E-cover note with amended idno1. |
| INS0034E | ID_NO_1 blank dan ID_NO_2 salah | Mismatch IC/Business Reg No, to recheck & make sure it matches JPJ records. Resend E-cover note with amended idno2. |
| INS0035E | ID_NO_1 salah dan ID_NO_2 salah | Mismatch IC/Business Reg No, to recheck & make sure it matches JPJ records. Resend E-cover note with amended idno1 and idno2. |
| INS0036E | No Chassis mesti ada nilai | Chassis_no must not be blank. Resend with chassisno. |
| INS0037E | No Pendaftaran mesti blank | New registration ecovernote must blank vehregno. Resend without vehregno. |
| INS0038E | No Pendaftaran Kenderaan blank | Must not leave vehregno as null. Resend with vehregno. |
| INS0039E | ID No tak sama dengan ID No dalam OWNER | Mismatch IC/Business Reg No, to recheck & make sure it matches JPJ records. Resend E-cover note with amended idno. |
| INS0040E | ID_NO_1 blank dan ID_NO_2 blank | No idno issued. Resend with idno. |
| INS0041E | Pdaftaran Baru Tarikh Mula mesti blank | New reg must have null effect date value. Resend with blank effect date. |
| INS0043E | Renewal - Tarikh Mula dan Tamat mesti diisi | Effect date and expiry date must have value. Resend with amended date. |
| INS0044E | Pdaftaran Baru Tarikh Tamat mesti blank | New reg must have null expiry date value. Resend with blank expiry date. |
| INS0045E | Pdaftaran baru dan Urusniaga Pindah milik shj | Invalid document type used. Please check with Financial Link |
| INS0046E | Jenis Dokumen tidak sah | Invalid document type used. Resend with the correct document type. |
| INS0047E | Sila berurusan di kaunter JPJ | Must go to JPJ's counter to rectify the issue. |
| INS0050E | Tarikh luput mesti lebih dari rekod insurans semasa | Expiry date for the ecovernote issued does not exceed the current insurance record. Resend with amended expiry date. |
| INS0052E | Hanya pendaftaran baru atau renew shj | Available only for new registration or renewal. Resend with correct document type and reason code. |
| INS0053E | No Casis tak sama dengan database | Chassisno does not match the JPJ's record. Resend with correct chassisno. |
| INS0054E | No Enjin tak sama dengan database | Engineno does not match the JPJ's record. Resend with correct chassisno. |
| INS0055E | No Siri LKM Blank (Sila rujuk JPJ) | No roadtax before for this vehicle, need to send ecovernote for New Car Registration. To check with Financial Link if vehicle has roadtax before but get this error message, data may need to be rectified by JPJ. |
| INS0056E | Kenderaan Kegunaan Kerajaan (Sila rujuk JPJ) | Vehicle is for government's use. Refer to JPJ Branch directly. |
| INS0057E | Tarikh Luput insurans < Tarikh Luput Road tax | Insufficient insurance expiry date is less than current road tax issued. Resend with amended expiry date. |
| INS0058E | Rekod Tidak Wujud (MTL) | Ecovernote record does not exist. |
| INS0063E | Rekod Tidak Sah (doc type 4) | Illegal document type used. Resend with correct document type and reason code. |
| INS0064E | Document type tidak sah(masukkan 1, 2, 3, 4 shj) | Doc_type used is incorrect. Resend with amended doc_type. |
| INS0065E | IDNO sama dengan Db2 | Idno matches the JPJ record. Resend with different idno. This is due to transfer signal sent with same owner ID. |
| INS0066E | Tarikh mula dan tamat polisi mesti blank | Effect date and expiry date sent with value. Resend with blank effect date and expiry date. |
| INS0067E | Pdaftaran Baru dan urusniaga tukar hak milik shj | Available only for new registration or transfer. Resend with correct document type and reason code. |
| INS0068E | No Chassis Telah Wujud | Chassis number already exist for different vehicle. Resend with amended chassisno. |
| INS0069E | Jenis Dokumen tidak sah (masukkan 1,2,3,4 shj) | Document type is not correct. Resend with correct document type (1,2,3,4 only). |
| INS0072E | Idno tidak sama dengan db2 | Idno does not match the JPJ record. Resend with amended idno. |
| INS0073E | eINSURANCE telah dibatalkan oleh JPJ | eInsurance record has been cancelled by the JPJ. |
| INS0074E | Tarikh mula tiada nilai | Effect date null value. Resend with amended effect date. |
| INS0075E | Tarikh tamat tiada nilai | Expiry date null value. Resend with amended expiry date. |
| INS0076E | Pembatalan LPS/MTL/ICP | Cancellation for LPS/MTL/ICP invalid with this code. Resend with the correct doc type and reason code. |
| INS0079E | No Chassis/Enjin mesti blank | Chassisno or engineno has value. Resend with blank chassisno / engineno value. |
| INS0080E | No MTL mesti ada nilai | Vehregno null value. Resend with amended vehregno of MTL. |
| INS0081E | Trkh mula polisi msti lbh 1 hari dr trkh luput MTL | Effect date must be 1 day more than the current LKM expiry date. Resend with amended effect date. |
| INS0082E | No Enjin Mesti Berbeza | Engineno must not be identical. Resend with amended engineno. |
| INS0083E | Trkh tamat polisi msti lbh/sama dgn trkh luput LKM | Expiry date is less from the LKM expiry date. Resend with amended expiry date. |
| INS0084E | Sila gunakan kod pembatalan yang sesuai | Cancellation code is incorrect. Resend with correct document type and reason code. |
| INS0085E | Rekod berkenaan tidak dijumpai | Ecovernote was not found. Resend with the correct document type. |
| INS0086E | Pastikan Tarikh Mula Insurans adalah terkini | Effect date is not correct. Resend with the current effect date. |
| INS0087E | Rekod telah dibatalkan sebelum ini | Ecovernote was cancelled earlier. No need to send another cancellation. |
| INS0094E | Id Number No Value | |
| INS0125E | Insurance Record Exists | |
| INS0126E | Insurance Record Does Not Exist | |
| INS0127E | Duplication of TFL INSURANCE Key | |
| INS0128E | Met A Dead End While Housekeeping The TFL INSURANCE's Data | |
| INS0129E | TFL's Differential: Please Contact INSGHelp Desk | |
| INS0130E | Identity Card Number (New) Or Identity Card Number (Old) And Business Registration Number Or Passport Number Do Not Match With Owner ID Number | |
| INS0131E | Identity Card Number (New) Or Identity Card Number (Old) Is Wrong And Business Registration Number Or Passport Number Is Blank | |
| INS0132E | Identity Card Number (New) Or Identity Card Number (Old) Is Blank And Business Registration Number Or Passport Number Is Wrong | |
| INS0133E | Identity Card Number (New) Or Identity Card Number (Old) Is Wrong And Business Registration Number Or Passport Number Is Wrong | |
| INS0134E | Registration Number and Chassis Number are blank | |
| INS0135E | Cover Note Type 0 And Reason Code 0 And Registration Number Is Not Blank | |
| INS0136E | Vehicle Registration Number Is Blank | |
| INS0137E | Identity Card Number (New) Or Identity Card Number (Old) Is Not The Same With OWNER's Identity Card Number (New) Or Identity Card Number (Old) | |
| INS0138E | Identity Card Number (New) Or Identity Card Number (Old) Is Blank And Business Registration Number Or Passport Number Is Blank | |
| INS0143E | Pendaftaran Baru Tarikh Mula mesti blank | |
| INS0144E | LKM Serial No Blank (TVEHICLE) | |
| INS0146E | Pendaftaran Baru Tarikh Tamat mesti blank | |
| INS0149E | Sila berurusan di kaunter JPJ | |
| INS0152E | Tempoh expiry date mesti lebih dari existing db2 | |
| INS0155E | CHASIS Number is Not The Same with Database | |
| INS0156E | ENGINE Number is Not The Same with Database | |
| INS0157E | LKM Serial in Database is Blank | |
| INS0158E | For Government Use Only | |
| INS0159E | Tarikh Luput Insurans < Tarikh Luput Road Tax | |
| INS0160E | Record Does Not Exist (MTL) | |
| INS0161E | Duplication of MTL Keys | |
| INS0162E | Met A Dead End While Housekeeping The MTL's Data | |
| INS0163E | MTL's Differential: Please Contact INSS Help Desk | |
| GLB000000I | TRANSACTION SUCCESSFUL | Cover Note will online as of effective date. You may proceed to get road tax. |
| GLB000001E | MANDATORY FIELD(S) REQUIRED | Please check what type of transaction (New reg/registered). If registered, need to key in vehicle number and period of insurance. |
| GLB000005E | OWNER NOT FOUND | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| GLB000122E | MANDATORY FIELD(S) NOT REQUIRED | Please check what type of transaction (New reg/registered). If new reg, need to blank the vehicle number and period of insurance. |
| GLB000129E | ENGINE NO NOT VALID | If change of engine, please check if engine field is blank |
| VEL000001E | VEHICLE NOT FOUND - VELVE | Vehicle number not registered at JPJ yet. Kindly make sure vehicle registered in JPJ and original vehicle registration card (logbook) is available. |
| VEL000027E | VEHICLE INSURANCE NOT FOUND | Cover Note not online, mismatch with previous successful JPJ submission. Kindly make sure Compcode, ID No, VehNo or Expiry date match with earlier Cover Note with JPJ status accepted (OK). |
| VEL000039E | DEADLOCK - VELGI | Please resend the same record again. |
| VEL000045E | PLEASE CONTACT HELPDESK - VELVE | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000047E | PLEASE CONTACT HELPDESK - VELGI | Please resend the same record again. |
| VEL000083E | DEADLOCK - VELVH | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000084E | PLEASE CONTACT HELPDESK - VELVH | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000090E | DUPLICATE -811 (VELIN) | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000101E | DUPLICATE VEHICLE RECORD(803VELVE) | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000102E | DEADLOCK 911 - VELVE | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000103E | DUPLICATE 811 - VELVE | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000112E | DUPLICATE 811 - VELGI | There is duplicate record of the same Cover Note, kindly contact Financial Link for assistance. |
| VEL000113E | DUPLICATE 803 - VELGI | There is duplicate record of the same Cover Note, kindly contact Financial Link for assistance. |
| VEL000124E | DEADLOCK 911 -VELLP | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000126E | PLEASE CONTACT HELPDESK - VELLP | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000128E | DUPLICATE 811 - VELLP | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000151E | DISALLOWED CREATION OF RECORD - CANCELLATION | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000152E | DISALLOWED DELETION OF RECORD - CANCELLATION | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000153E | DISALLOWED UPDATE OF RECORD | Cover Note had successful cancelled earlier cannot be updated. Only can send reinstatement |
| VEL000154E | DISALLOWED CREATION OF RECORD - TOTAL LOSS | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000155E | DISALLOWED UPDATE/DELETE - INSURANCE IS USED | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000156E | CANCELLATION DISALLOWED - LKM MUST CANCEL FIRST | Cover Note has used for roadtax. If you insist to cancel Cover Note, kindly cancel roadtax at JPJ first. Upon roadtax cancelled, you may cancel Cover Note again. |
| VEL000157E | DISALLOWED DELETION OF RECORD - TOTAL LOSS | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000199E | RECORD ALREADY EXIST(VELGI) | Do not issue double insurance, multiple submission. Kindly make sure period of insurance is not overlapped with previous policy. |
| VEL000201E | RECORD NOT FOUND(VELTP) | Please check if trade plate number is valid or not |
| VEL000202E | DEADLOCK -911(VELTP) | Please resend the same record again. |
| VEL000203E | PLEASE CONTACT HELPDESK(VELTP) | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000238E | INSURANCE STILL ACTIVE | Cover Note still active and online. No need for reinstatement |
| VEL000239E | CANCELLATION DISALLOWED - TOTAL LOST | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000240E | DISALLOWED DELETION OF RECORD - UPDATE | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000241E | DOCUMENT-TYPE NOT VALID | Please check the document type sent. |
| VEL000242E | REASON CODE NOT VALID | Please check what reason code sent and what type of transaction you want to send? |
| VEL000243E | CANCELLATION DISALLOWED - LPS ACTIVE | Cover Note has used for roadtax. If you insist to cancel Cover Note, kindly cancel roadtax at JPJ first. Upon roadtax cancelled, you may cancel Cover Note again. |
| VEL000244E | CANCELLATION DISALLOWED - MTL ACTIVE | Cover Note has used for roadtax. If you insist to cancel Cover Note, kindly cancel roadtax at JPJ first. Upon roadtax cancelled, you may cancel Cover Note again. |
| VEL000245E | CANCELLATION DISALLOWED - PERMIT ACTIVE | Cover Note has used for roadtax. If you insist to cancel Cover Note, kindly cancel roadtax at JPJ first. Upon roadtax cancelled, you may cancel Cover Note again. |
| VEL000252E | POLICY NO & INSURANCE CODE NOT VALID | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000253E | RECORD NOT FOUND(VELLP) | Please check if the LPS covernote has been sent before successfully or not? |
| VEL000254E | RECORD NOT FOUND(VELFP) | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000255E | DEADLOCK -911(VELFP) | Please resend the same record again. |
| VEL000256E | PLEASE CONTACT HELPDESK(VELFP) | Kindly contact Financial Link for assistance or go to JPJ counter to rectify/update |
| VEL000257E | INSURANCE CURTAILMENT NOT ALLOWED | Covernote period sent is not enough to cover existing roadtax. Please revise the period of insurance |
| GLB000179E | OWNER RECORD NOT MATCH | Kindly make sure ID NO match as original vehicle registration card (logbook) |
| VEL000258E | POLICY DURATION NOT ENOUGH TO COVER CURRENT POLICY | The replacement covernote is not enough to cover the roadtax period |
| GLB000227E | LKM IN PROCESS | Cover note roadtax will only available to cancel on next day. |